Privacy Policy

When you request an estimate or book a cleaning, we collect the information you provide: your name, phone number, email address, town, the service you are interested in, and a description of the work. We do not collect payment card details on this website.

Our web server records standard technical information such as your browser type, the pages you visited, and the approximate region a request came from. This is used to keep the site working and to understand which pages are useful.

Your contact details are used to respond to your request, to quote and schedule the work, and to follow up on a job we have completed. We do not sell your information, and we do not share it with marketing lists.

We may contact you by phone, text, or email at the number or address you provide. If you would prefer we only use one channel, tell us and we will respect it.

Estimate requests are stored in a private system that only our staff can access. Information is not published, and photographs of a customer's home are never used publicly without permission.

Estimate requests are retained for as long as needed to answer them and to keep a record of work performed. If you would like your request removed, contact us and we will delete it.

This site uses only the storage needed to function. We do not use advertising cookies or sell audience data to third parties.

You can ask us what information we hold about you, ask for a correction, or ask us to delete it. Contact us at the phone number or email below and we will handle the request.